3505 E. FM 2812, Edinburg, TX 78542CustomerService@PueblodePalmas.comMon–Fri · 8:30 AM–5:30 PM
Home › Payment Options

Pay in the way that works for you.

Online, with cash at a participating store, by mail, or in person—each option is explained below so you know what to have ready.

Online · Available 24/7

Pay Online with ZEGO

First-time users register with their Pueblo de Palmas account number and an email address they choose.

Open ZEGO PortalOpens ZEGO, our third-party payment portal.
With cash at a retailer

Pay with ZEGO CashPay

Make a cash payment at a participating CheckFreePay location, including Walmart and other participating retailers.

Bring your unique ZEGO CashPay ID. It is different from your Pueblo de Palmas account number. If you do not have a CashPay ID, contact us before visiting a store.

Find a CashPay LocationKeep the store receipt. Locations, limits, processing options, and fees may vary.
By mail

Mail a Payment

For a regular payment, mail a check or money order and include your account number.

P.O. Box 1000
Mission, TX 78573

Payoff funds: Cashier’s check only.

At our office

Pay In Person

Regular payments may be made by check or money order during office hours.

3505 E. FM 2812
Edinburg, TX 78542
Mon–Fri · 8:30 AM–5:30 PM

Payoff funds: Cashier’s check only.

First online payment

Your first online payment, step by step.

  1. Open the ZEGO portalSelect Register if this is your first visit.
  2. Enter your account numberUse your Pueblo de Palmas account number, such as P20-130.
  3. Choose your login emailYou may use any email address you choose. It does not have to be an email already on file with Pueblo de Palmas.
  4. Save your ZEGO login informationRemember the email and password you create; you will use them to sign in to ZEGO later.
  5. Submit your paymentReview the details carefully and save your confirmation number.
Go to ZEGO Payment Portal

Online payment help

Having trouble with the ZEGO portal?

Choose the option that matches what you need.

01

I need help signing in

Your ZEGO portal login is separate from your Pueblo de Palmas loan account. If you forget the email, username, or password you created, use ZEGO’s recovery or customer-support options.

Open ZEGO Portal →
02

I need another way to pay

You can make a regular payment at our Edinburg office by check or money order during business hours.

Payoffs require a cashier’s check.

View Office & Hours →
Questions about your Pueblo account?Our team can help with balances, due dates, account questions, and payments already submitted. ZEGO handles payment-portal sign-in and credential recovery.

Questions about a payment?

Call us Monday–Friday, 8:30 AM–5:30 PM.

Call (956) 383-3222
Call UsPay Online