3505 E. FM 2812, Edinburg, TX 78542CustomerService@PueblodePalmas.comMon–Fri · 8:30 AM–5:30 PM
Home › Account Help

Your account information, in one place.

Balances, due dates, payments, and payoff requests.

Customer service

What can we help you with?

Current balance or amount dueConfirm your balance and payment information.
Payoff requestRequest payoff figures and instructions. Payoff funds must be provided by cashier’s check only.
Due date or payment questionGet help understanding your statement or due date.
Trouble making a paymentContact us as soon as possible so we can discuss your account.
ZEGO portal accessZEGO controls usernames, passwords, and login recovery. Pueblo can confirm payments but cannot reset ZEGO credentials.
Portal help →
Call Our Team

Before you call

Have your account number ready.

Account numberFor example: P20-130
Your questionBalance, due date, payment, or payoff
Payment detailsDate and confirmation number, if available

Customer Service

(956) 383-3222

Monday–Friday · 8:30 AM–5:30 PM

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