3505 E. FM 2812, Edinburg, TX 78542 CustomerService@PueblodePalmas.com Mon–Fri 8:30 AM – 5:30 PM
MAKE A PAYMENT

Pay your account,
your way.

We offer multiple convenient ways to make your monthly payment. Choose what works best for you — online, by mail, or in person at our Edinburg office.

FASTEST OPTION

Pay Online

Make your payment online 24/7 through the payment portal. You will need to create an account the first time.

PREFER TO TALK?

Call Us

Questions about your balance, your due date, or trouble making a payment? Call us Monday through Friday and we'll help.

ONLINE PORTAL

Paying online, step by step

The portal accepts payments anytime, day or night. You'll need to create an account your first time — it only takes a few minutes.

  1. Visit the payment portal

    Use the button below to open the portal in a new tab. First time? Click Register to create your account. You'll need your loan number and the email address on file with our office.

  2. Log in to your account

    Enter your email and password. If you forgot your password, use the Forgot Password link on the login page.

  3. Select your property & payment amount

    Choose the property you are paying for, confirm the amount due, and enter any amount you wish to pay.

  4. Choose your payment method

    Pay by bank account or debit card.

  5. Review & submit

    Double-check your payment details, then click Submit. You'll receive a confirmation number — write it down or take a screenshot for your records.

  6. Set up autopay (optional)

    Once logged in, you can schedule automatic recurring payments from within your portal account so your payment is never late.

Go to Payment Portal →
MORE WAYS TO PAY

Other payment options

Prefer to pay by mail or stop by our office? We make it easy however you choose.

Pay By Mail

Send a check or money order payable to your lender as shown on your statement. Include your loan number on the memo line to ensure proper credit.

MAILING ADDRESS P.O. Box 1000
Mission, TX 78573

Pay In Person

Visit our Edinburg office and pay in person. Our team is happy to assist you and answer any questions about your account.

OFFICE 3505 E. FM 2812
Edinburg, TX 78542
Mon–Fri 8:30 AM – 5:30 PM
Get directions →
QUESTIONS

Payment FAQs

Common questions about making your payment. Don't see your answer? Call us.

Where do I find my loan number?
Your loan number is printed on your monthly statement, your closing documents, or any correspondence from our office. If you can't find it, call us at (956) 383-3222 and we'll look it up for you.
What if I need to make a partial payment or am having trouble paying?
Please call our office as soon as possible at (956) 383-3222. Our team is here to work with you. Mon–Fri 8:30 AM – 5:30 PM.
Can I set up automatic payments?
Yes — once you are logged in to the online payment portal, you can set up automatic recurring payments directly within your account.
Who do I make checks payable to?
Make checks or money orders payable to your lender as shown on your monthly statement. Always include your loan number in the memo line.
I forgot my portal password. What do I do?
On the payment portal login page, click Forgot Password and follow the prompts. If you have trouble, call our office and we can help.

Questions about your account?

Our team is available Monday through Friday to help with payments, balances, and anything else related to your account.

(956) 383-3222

Mon–Fri · 8:30 AM – 5:30 PM